How Will We Test All the Things?!

This will be a walkthrough of Etsy’s, still in progress, journey from a shared manual test team to a more self-service functional/UI automation system. It’s a tale of endeavoring to continue to deliver products with high quality through company restructuring and lots of organizational change.

During her first year at Etsy, Christian went from being a very people-centric QA Manager to a more hands-on technical lead. The transition was very eye-opening. Many other companies are endeavoring to make a similar change. She learned some important lessons along the way that seem useful regardless of whether one’s product quality system is manual or fully automated.

Topics covered will include quality metrics, code coverage, various types of automated testing, postmortems, post-launch incident monitoring and reporting, consumer sentiment, and retrospectives.

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